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Motorhome Customer Advantages
We invite you to learn more about the advantages in choosing Dynamic Diesel as your service provider:
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Our goal at Dynamic Diesel is to handle all issues related to your motorhome so well that we earn the privilege of managing the life cycle of your recreational vehicle, your family’s vehicles and your friend’s vehicles. In order to accomplish this, we know we need to perform the highest quality work on your motorhome and personal vehicle at a fair price.
The service our customers receive doesn’t stop when they leave our doors. It continues on. We know that our customers rely on us to take care of their vehicles and ensure that they have a safe, comfortable ride. It’s been this way since 1992, and we intend to continue this tradition of customer care for years to come.
To read what our customers have said about our service, click here!
If you have any comments or questions, we want to hear from you. You can email us at manager@dynamicdiesel.com, or give us a call at (360) 799-3690.
OH, AND DON’T LET US FORGET - WHEN YOU HAVE A WAITING APPOINTMENT SCHEDULED WITH US, ASK OUR SERVICE ADVISOR FOR YOUR FREE ESPRESSO OR SMOOTHIE. IT’S ON US!!
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Customer Care Follow Up Program
We will call you within two weeks of service to make sure everything is okay with the work performed. If you have a problem or are in any way not satisfied, we will make sure a remedy is found. Each member of the Dynamic Diesel team wants to make sure you are completely satisfied. This will allow us to make necessary adjustments to the customer experience.
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Customer Care Reminder Program
It is absolutely crucial that we tell you when your motorhome needs attention. When you get one of these reminders, just give us a call to review the items that may be needed. Here are examples of mailers that you may receive from us:
Oil Change Reminders
If you choose Dynamic Diesel to change your oil, we will send you a reminder mailer when you need it based on your specific driving habits AND the type of oil you use. At Dynamic Diesel, we believe that you should change your oil every 3,000 miles. Many manufacturers are extending the recommended oil change intervals and we know this is not the best way to maintain your vehicle.
Scheduled Maintenance Reminders
Every motorhome has a schedule that needs to be followed to some degree. We will send you a reminder for all of the major intervals you need to be aware of. Again, just call us on the phone and we will discuss everything that may be done. We will determine together what needs to be done and set an appointment.
Technician Recommended Service Reminders
When you service your motorhome at Dynamic Diesel, you may not want to do everything that we say should be done at that time. We will send you a note a month later just to remind you of the recommendations that were made and you can choose to have them done when you are ready.
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Dynamic Diesel Loyalty Rewards Card Program
We are asking you to help us manage the lifecycle of your vehicle by calling us when you get a reminder mailer and staying current on oil changes and important preventive maintenance intervals so…WE BETTER REWARD YOU for doing your part! Membership into the program is FREE. Look for additional benefits in the reminder mailers or when you are in the shop. We will occasionally offer special discounts exclusively to Loyalty Card members.
Earn Dollars Toward Future Services
They are as much fun as the old fashion Green Stamps!
When you come in for service, simply present your Dynamic Diesel Customer Care Loyalty Card and you will earn dollars on your card that can be used for future service visits. You can use them when you come in next time, or save them up! You can also buy a Loyalty Card as a gift to give to a friend or relative.
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12 Month / 12,000 Mile Warranty
Our 12 Month / 12,000 Mile Warranty is highly exceptional in today’s market place.
Click here for details about our warranty.
Please do not hesitate to call Lin at 360.799.3690, as he wants to hear from you about any motorhome or vehicle repair concerns! Our reputation is built on doing the best job possible.
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Early Bird / Nite Owl Service
Although we have convenient hours of operation (8:00 a.m. to 5:00 p.m. Monday through Friday), we know that sometimes our customers’ busy schedules do not allow them to be able to bring their motorhomes or vehicles in during those times. To accommodate our busy customers, we offer an Early Bird / Nite Owl Service. Our facility is monitored by cameras and alarm system 24 hours a day. You can have peace of mind knowing that your motorhome or vehicle is safe and will be well taken care of while you go about your day.
Click here for details on our Early Bird / Nite Owl Service.
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CarCareONE
90 Day Same-as-Cash Program by GE Card Services
Finally a credit card that is devoted to the care and maintenance of your motorhome or vehicle.
Make your payments on time and incur no finance fees or interest.
Our CarCareONE Card allows our customers to budget their payments on services, repairs, upgrades. GE CarCareONE cards may be used at any participating GE CarCareONE merchant. Need Tires? Just call the toll free number 866-396-8254 and customer service will direct you to a local provider that supports the CarCareONE Card. See more details at www.carcareone.net.
Takes just 10 minutes to apply and get an approval. You can apply online, in our office, or on the phone – whichever is convenient for you. Click here to download a credit application (Adobe Reader file).
Best of all, your GE Capital card can be used to upgrade or power up your RV or Motorhome. There are many products to choose from.
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Customer Survey
At Dynamic Diesel, we are committed to helping you maintain your motorhome or vehicle in optimum condition and performance. We want to know if our services are meeting not only your expectations, but ours as well.
It is important to us to hear from our customers, and we highly value any comments we receive. This helps us to continually review our services and improve on them based on our valued customers’ feedback. |
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Click here to fill out our confidential online Customer Survey.
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